These Terms of Use set forth the official rules and guidelines for all visitors and customers accessing and browsing our website, utilizing our platform services, and completing product purchases. This agreement applies to all website users without exception. By accessing, browsing, registering, shopping and retaining the use of this website, you fully agree to accept and comply with all the terms and regulations stated below. We maintain the principle of open service, standardized operation and user protection to ensure that all users can obtain a safe, orderly and formal online service experience.
1. Website Service Description
Our website is an independent online shopping platform dedicated to displaying and selling high-quality footwear products, providing users with product browsing, style selection, online ordering, logistics delivery and after-sales supporting services. We continuously maintain the normal operation of the website, optimize page display, update product information, and improve service functions to provide users with stable and convenient shopping services. All functions and services of the website are oriented to individual users who legally browse and consume online.
We reserve the right to adjust website functions, optimize page layout, update product content and upgrade service modes according to daily operation needs and user experience optimization requirements, so as to continuously improve the overall service level of the platform.
2. User Conduct Rules
All users accessing this website shall abide by standard network usage norms and civilized browsing principles. Users shall not use our website to carry out any unauthorized, illegal, improper or abnormal operation behaviors, including but not limited to maliciously attacking website systems, interfering with normal website operation, illegally copying and disseminating website pictures, texts and product information, using the platform for improper commercial promotion, and submitting false information or invalid data.
Users shall be solely responsible for all personal operation behaviors generated under their access authority. Any abnormal operation that damages the normal operation order of the website or infringes on the legitimate rights and interests of the platform will result in the platform’s right to restrict user access and terminate relevant service qualifications.
3. Intellectual Property Rights Protection
All text content, picture materials, product designs, page layout, graphic display and original information displayed on this website are all protected by intellectual property rules. Any unauthorized copying, reproduction, modification, dissemination, commercial use, secondary editing and reprinting of the website content is strictly prohibited. Without explicit official permission, no individual or institution shall use the platform’s original content for any commercial or public purpose.
Users may only browse, view and select products for personal daily consumption needs through the website. Any form of unauthorized commercial utilization of platform resources will be regarded as a violation of these usage terms.
4. Account and User Information Management
When users register personal accounts on our website, they shall submit true, accurate and valid personal information and keep the account information updated in a timely manner. Users are responsible for maintaining the security of their personal accounts, including account login permissions and device access rights. All shopping operations, information modifications and service applications generated under the user’s personal account shall be deemed to be independently operated by the user, and the user shall bear corresponding responsibilities.
We will strictly protect users’ personal information in accordance with our privacy policy, will not actively disclose, sell or transfer user private information to third parties without user consent, and only use user information for normal website operation, order processing and service guarantee.
5. Transaction and Service Rules
All product transactions completed on this website shall comply with the unified service standards of the platform. All orders are settled in unified USD currency, with transparent pricing and clear service rules. We provide global free shipping services for all products, undertake all tariffs and customs-related expenses incurred in cross-border transportation, and ensure that users do not bear any additional hidden costs during the shopping process.
In terms of order service, we complete order processing and shipment within 1 to 3 working days, with an estimated delivery time of 6 to 12 working days after shipment. For after-sales services, we support a 60-day return window for all products, and complete refund processing within 5 to 10 working days after the returned products pass inspection. All shopping and after-sales services are implemented in accordance with the platform’s official purchase terms and refund policy.
6. Third-Party Platform Remarks
In the process of website operation, we may cooperate with formal third-party service providers involved in payment settlement, logistics distribution and data maintenance. All third-party cooperative institutions have standardized service qualifications and security capabilities. We only authorize third parties to obtain the necessary information required for service docking, and require all cooperative parties to strictly abide by confidentiality obligations. We do not assume the responsibility for independent behavior and service quality of third-party platforms beyond the scope of our cooperation agreement.
7. Website Operation and Maintenance
We will try our best to maintain the continuous, stable and safe operation of the website, regularly carry out system maintenance, technical upgrade and security detection, and reduce system failures and abnormal access problems. Temporary website access abnormalities, page display errors and service suspension caused by system maintenance, technical upgrade and network environment fluctuations belong to normal operation adjustment. We will try our best to shorten the abnormal time and quickly restore complete website functions.
We reserve the right to revise, adjust and optimize these Terms of Use according to website operation upgrades, service updates and market environment changes. All revised and updated terms will be displayed on the official website page and take effect automatically after publication. Users’ continued browsing, access and shopping behavior on the website after the update of the terms will be regarded as recognition and acceptance of the latest usage terms.
9. Contact and Support
If users have any questions, suggestions or inquiries about website functions, usage rules, transaction services and term contents, they can contact us through the Contact Us page of the website. Our professional service team will provide timely reply and professional guidance to ensure that users can use the platform services in a standardized, safe and smooth manner.